Thursday, April 1, 2010

Remember when?

Remember a while back, I told you guys I had decided on a rug? It came in about 5 weeks ago and, sure enough, it was skewed enough to be noticeable.


This is only about a foot of pattern and just in that 12 inches you can see that on the left there is a small "ivory" triangle and on the right there is a larger "ivory" triangle with a "light mocha" dot in it.


It took me almost a week to go and see it (the binder guy is only there until 3pm during the week and he is about 20 miles from me) and I was not happy. Maybe it is unrealistic of me, but I feel if I am spending the equivalent of a mortgage payment on something then it should be damn near perfect. It took me three days to work up the nerve to call the woman at the place that ordered it for me (I do not like confrontation) and she was all "No problem, don't worry about it, I'll call you when I get an arrival date for the next shipment". I still have not heard from her. It's been a month. Of course.

9 comments:

Eric said...

Don't be afraid! I work in a service industry, and you absolutely deserve to get what you paid for. Take a deep breath, pick up the phone and just ask for an update on the status, as you have another project that is waiting to be done after this essential piece is in place. See, easy!

Kristina P. said...

Man, that is a bummer. And I agree with Eric. You have to be assertive. It's part of business.

Thanks again for your donation! I will return.

Sara @ Russet Street Reno said...

Don't ever be afraid to speak up. I do hope you get what you were expecting! There is nothing worse than waiting ages for something you ordered. ugh

Ebook Author Missouri said...

I wish you & yours ... Happy Easter Holidays!!!

I look forward to reading your blog ... really very nice!

erica@ moth design+luxe life said...

I would be so frustrated too. I dislike confrontation too but they really should fix that.
On another note... I'm loving your blog. Will be following. xo Erica

http://moth-design.blogspot.com/

Karen@StrictlySimpleStyle said...

That would burn me. Hope it works out in the end, it is a great pattern.

The Zhush said...

hate problems/ screw ups like this...no one really likes confrontation...so if you nicely state the facts and the problem, it usually yields the results you want...good luck, (the rug is/will be amazing!)

Suzie said...

Good for you! Love the rug!

Emily Kate said...

I love the rug pattern -- good choice! I really hope they can get it right for you.

Thanks for commenting on my staircase before/after a few weeks back! I've been so busy I haven't had much time to breathe lately, but I finally got a chance to check out your blog today. Looking forward to digging deeper! Your house is lovely.